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Email Bots for Pega Customer Service

Senior System Architect

Creating a case from email

Creating custom tabs

  • Module

    Creating custom tabs

    2 Topics

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Designing reports with multiple sources

Mobile apps for Pega applications

Routing email based on content

Training the email bot

Configuring customer verification

Creating a case from an email

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