This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.

Configure data types based on external data models to simplify integration with external systems.

Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...