This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...

In this module, learn the different types of exportable data files and APIs provided by Pega Workforce Intelligence.

In this module, learn the main premise behind Pega Workforce Intelligence. Learn best practices to ensure early adoption within an organization and a...

In this module, learn how to best interpret where an agent spends time to supplement their work tasks. The information that is illustrated...

Analyze the performance of a process by focusing on slow transitions, slow activities, rework, and bottlenecks. Process Mining provides charts and...

This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...