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  • Mission

    Case Management Intermediate

    5 Modules

    4 Challenges

    5 hrs 55 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Challenge

    Configuring application rulesets

    2 Tasks

    20 mins

    Visible to all users
  • The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...

  • Challenge

    Configuring flow action pre- and post-processing

    3 Tasks

    20 mins

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

  • Challenge

    Configuring parallel processing

    5 Tasks

    20 mins

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

  • Challenge

    Creating a new application ruleset

    3 Tasks

    10 mins

    Visible to all users
  • Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...

  • Challenge

    Merging a development branch

    3 Tasks

    30 mins

    Visible to all users
  • The Payroll Setup case type allows users to automatically deposit their paychecks into a checking or savings account. On the Provide bank information...

  • Challenge

    Migrating an application

    3 Tasks

    30 mins

    Visible to all users
  • Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...

  • Challenge

    Overriding case urgency

    2 Tasks

    10 mins

    Visible to all users
  • Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

  • Challenge

    Reviewing log files

    3 Tasks

    15 mins

    Visible to all users
  • During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...

  • Challenge

    Skimming a ruleset

    4 Tasks

    10 mins

    Visible to all users
  • A new application ruleset (01-01-02) was created to accommodate the development cycle that begins today. During the development cycle, TGB plans to...

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