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Adding optional actions to a workflow

Attaching PDF files to a case

Application Development

Approvals and SLAs

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Routing assignments to users

Completing work on time

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

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