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  • Mission

    Case Management Intermediate

    5 Modules

    4 Challenges

    5 hrs 55 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

  • Challenge

    Assessing application performance

    3 Tasks

    10 mins

    Visible to all users
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

  • Challenge

    Configuring flow action pre- and post-processing

    3 Tasks

    20 mins

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

  • Challenge

    Configuring parallel processing

    5 Tasks

    20 mins

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

  • Challenge

    Deploying a mobile app for Pega Platform

    3 Tasks

    30 mins

    Visible to all users
  • The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

  • Challenge

    Overriding case urgency

    2 Tasks

    10 mins

    Visible to all users
  • Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

  • Challenge

    Updating assignment routing

    3 Tasks

    20 mins

    Visible to all users
  • The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...

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