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Adding a duplicate Case Type search

Adding a group-level engagement policy

Adding a new property to an existing entity

Adding a process to the opportunity case

Adding agreements and activity plans from the PGP landing page

  • Challenge

    Adding agreements and activity plans from the PGP landing page

    3 Tasks

    20 mins

    Visible to: All users
  • GrantsCo. want to get the consent of local residents, with their e-signatures, as part of their new public awareness program. GrantsCo. also needs to...

Adding an entity

  • Challenge

    Adding an entity

    6 Tasks

    20 mins

    Pega Customer Service '24.1 Visible to: All users
  • After reviewing the Common Data Model, you concluded that you need to extend it with an entity for contract data. Based on your organization's...

Adding an external data source to a data type

Adding and configuring adapters

Adding case type components and section components

  • Challenge

    Adding case type components and section components

    6 Tasks

    30 mins

    Visible to: All users
  • GrantsCo. wants to conduct interviews with different residents in a neighborhood to raise awareness of public services. They also want to record these...

Adding clickstream data to a customer profile

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