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Pausing and resuming Case processing

Collaboration with users

Designing an approval Process

Kaskadierende Genehmigungen mit Berichtsstruktur konfigurieren

Creating a child Case

Creating a data relationship

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Topic

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Creating Data Objects

  • Module

    Creating Data Objects

    3 Topics

    30 mins

    Visible to: All users
  • Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Temporäre Cases erstellen und permanent machen

Szenariobasierte Test-Cases erstellen und ausführen

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