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Auditing changes to the value of fields

Automating Decisions with Decision tables

Automating Decisions with Decision trees

Routing work to users for BAs

Designing a Case Life Cycle for BAs

Communicating with users for BAs

Creating Personas and Channels for BAs

Skipping a Process based on a business context for BAs

Establishing Service-Level Agreements for BAs

Creating a child Case for BAs

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