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Looking for instructor-led training?
7 hrs 55 mins
Begin your journey to learn about Pega’s Case Management capability.
10 hrs 10 mins
An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
22 hrs 35 mins
Continue learning about low-code application development using Pega Platform™.
1 hr 30 mins
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
1 hr 38 mins
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
5 hrs 40 mins
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Model approval processing involving a reporting structure to model managerial approvals that are applied consistently to cases. Pega Platform provides...
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