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  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

  • Mission

    Senior System Architect

    33 Modules

    35 Challenges

    43 hrs 55 mins

  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

  • Challenge

    Adding an external data source to a data type

    7 Tasks

    30 mins

  • Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

  • Challenge

    Configuring case approvals with an authority matrix

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

  • Challenge

    Configuring customer verification

    3 Tasks

    15 mins

  • The business wants to make sure that all customer service agents verify the identity of a customer at the start of an interaction. You have been asked...

  • Challenge

    Configuring customer verification

    3 Tasks

    15 mins

  • The business wants to ensure that all customer service agents verify the identity of a customer at the start of an interaction. You have been asked to...

  • Challenge

    Configuring security policies

    3 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

  • Challenge

    Creating a case from an email

    4 Tasks

    20 mins

  • Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

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