With Pega Client Lifecycle Management (CLM) and KYC™, financial institutions can understand the risk of doing business with their customers and ensure...

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Voice AI provides tools to allow managers to monitor and evaluate interactions between a customer and a CSR. Managers can use real-time alerts and...

With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

Agencies and departments manage many complex Government programs that require timely policy changes to benefit the constituents. Programs include...

Pega Sales Automation™ provides numerous features to manage leads intelligently. In this module, you learn how to automatically assign leads with lead...

Products are what you sell; they can be goods or services. In this lesson, you learn how to create a product hierarchy to store products and how to...

The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...

In this module, you learn about the following aspects of Deployment Manager:

• Using the privileges that control access to the features available on...