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Localizing a UI form

Managing Application Settings

Merging a development Branch

Modifying an existing service request type

  • Challenge

    Modifying an existing service request type

    1 Task

    5 mins

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to modify the user interface of its existing Change Beneficiary service request case type. During the intake stage, when selecting...

Monitoring the guardrail compliance score

Overriding Case Urgency

Performing administrative tasks in Pega Knowledge

  • Challenge

    Performing administrative tasks in Pega Knowledge

    3 Tasks

    10 mins

    Visible to: All users
  • U+Bank is implementing a new remortgaging process for their customers. A Taxonomy Manager has been tasked with ensuring that the Knowledge Management...

Populating sample data using Monte Carlo data sets

  • Challenge

    Populating sample data using Monte Carlo data sets

    5 Tasks

    20 mins

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Queuing a task for background processing

Refactoring an existing service request type with a parallel flow

  • Challenge

    Refactoring an existing service request type with a parallel flow

    4 Tasks

    15 mins

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to update their File a Complaint service request to be DX compliant. The update allows a regional team of CSRs to submit DX...

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