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Email Bots for Pega Customer Service

Senior System Architect

Creating a case from email

Designing reports with multiple sources

Routing email based on content

Training the email bot

Creating reports that combine data from multiple classes

Creating a case from an email

Routing email based on content

Running Pega Customer Decision Hub setup wizard

  • Challenge

    Running Pega Customer Decision Hub setup wizard

    4 Tasks

    45 mins

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

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