This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...

Begin your journey to learn about Pega’s Case Management features.

Continue learning about Case Management using Pega Platform™.

Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

Note: This...

Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...

Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...