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Pega Voice AI

  • Mission

    Pega Voice AI

    7 Modules

    2 hrs 25 mins

    Pega Customer Service 8.7 Visible to all users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Application migration

Application rulesets

Application versioning

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Topics

    30 mins

    Pega Robot Manager 8.5.2 Visible to all users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Citrix robotic project design

  • Module

    Citrix robotic project design

    1 Topic

    25 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Implement PDF files in robotic automations

  • Module

    Implement PDF files in robotic automations

    8 Topics

    59 mins

    Pega Robotic Automation Visible to all users
  • The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Implementing Citrix in robotic solutions

  • Module

    Implementing Citrix in robotic solutions

    7 Topics

    1 hr 10 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Mobile apps for Pega applications

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