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Challenge
Adding and configuring adapters
2 Tasks
15 mins
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
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Challenge
Creating and managing teams of users
5 Tasks
15 mins
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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
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Challenge
Creating solutions and projects
1 Task
15 mins
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Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...
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Challenge
Creating Windows form and procedure automations
9 Tasks
45 mins
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The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...
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Challenge
Debugging application errors
5 Tasks
20 mins
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As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
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Challenge
Importing Pega Robot Manager
2 Tasks
15 mins
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
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Challenge
Interrogating Windows and web applications
6 Tasks
30 mins
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Your solution contains both projects and associated application adapters, and the next step is interrogation. The process calls for logging in to the...
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Challenge
Moving robots manually between workgroups
3 Tasks
20 mins
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
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Challenge
Refining an Agile Workbench backlog
6 Tasks
30 mins
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
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Challenge
Scheduling a robot in Pega Robot Manager
2 Tasks
15 mins
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Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...