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Adding a duplicate case type search

Adding and configuring adapters

  • Challenge

    Adding and configuring adapters

    2 Tasks

    15 mins

    Visible to all users
  • With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

Adding framework components to a solution

  • Challenge

    Adding framework components to a solution

    8 Tasks

    45 mins

    Visible to all users
  • The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...

Adding optional actions to a workflow

Attaching PDF files to a case

Enforcing service-level agreements

Approving work

Routing work to users

Assessing application performance

  • Challenge

    Assessing application performance

    2 Tasks

    10 mins

    Visible to all users
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Automating decisions with decision tables

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