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Mission
Lead System Architect
26 Modules
36 Challenges
23 hrs 24 mins
The Lead System Architect mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the lead...
Mission
Pega Call
6 Modules
2 hrs 40 mins
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Mission
Pega Lead System Architect Readiness Assessment
30 mins
This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.
Module
Advanced background processing
3 Topics
22 mins
The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...
Module
AI and robotic automation
1 Topic
10 mins
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...
Module
Assessing and monitoring quality
5 Topics
32 mins
Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...
Module
Assigning work
5 Topics
39 mins
A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center or a refund...
Module
Conducting load testing
3 Topics
23 mins
Load testing is an important part of preparing any application for production deployment. It helps identify performance issues that may only become...
Module
Conducting usability testing
2 Topics
15 mins
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Module
Configuring a CTI Link
2 Topics
15 mins
The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...