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Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
30 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
2 Topics
25 mins
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Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...
Localizing application content
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Module
Localizing application content
2 Topics
30 mins
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Application migration
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Module
Application migration
4 Topics
35 mins
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application rulesets
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Module
Application rulesets
3 Topics
35 mins
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Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Module
Application versioning
1 Topic
15 mins
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Auto-balancing in Pega Robot Manager
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Module
Auto-balancing in Pega Robot Manager
5 Topics
30 mins
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Case view configuration with Pega Cosmos design system
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Module
Case view configuration with Pega Cosmos design system
4 Topics
1 hr 5 mins
Pega Platform 8.5 -
In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...
Circumstancing
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Module
Circumstancing
4 Topics
55 mins
Pega Platform 8.2 -
Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Circumstancing case processing
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Module
Circumstancing case processing
7 Topics
1 hr
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Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...