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Looking for instructor-led training?
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
22 hrs 35 mins
Continue learning about low-code application development using Pega Platform™.
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
4 hrs 25 mins
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
1 hr 38 mins
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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