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Email Bots for Pega Customer Service

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Modules

    5 Challenges

    3 hrs 54 mins

    Pega Customer Service 8.6 Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Pega Robotic Automation 19.1 Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Assessing application performance

Creating a case from an email

Creating a robotic test solution for Citrix

  • Challenge

    Creating a robotic test solution for Citrix

    6 Tasks

    30 mins

    Pega Robotic Automation 19.1 Visible to all users
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

Dismissing a Citrix logon window

  • Challenge

    Dismissing a Citrix logon window

    4 Tasks

    20 mins

    Pega Robotic Automation 19.1 Visible to all users
  • As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...

Reviewing log files

Routing email based on content

Suggesting a reply based on email content

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