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Adding optional actions to a workflow

Approving cases with an authority matrix

  • Module

    Approving cases with an authority matrix

    2 Topics

    25 mins

    Visible to all users
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Attaching PDF files to a case

Automating decisions with decision tables

Automating decisions with decision trees

Automating workflow decisions

Automation shapes in the case life cycle

Calculating fields using decision tables

  • Module

    Calculating fields using decision tables

    1 Topic

    25 mins

    Visible to all users
  • In App Studio, Pega Platform™ allows you to calculate the value of a field using a decision table. Decision tables are a helpful approach when you...

Case Management

Completing work on time

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