Looking for instructor-led training?
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
1 hr 25 mins
Learn how to authorize users to define roles and assign privileges to members of an access group.
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.
Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...
Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...
Automate decision-making to reduce processing time and ensure consistency between cases.
1 hr 35 mins
Learn about Pega’s Case Management capability
Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.
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