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Looking for instructor-led training?
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Module
Configuring security policies
4 Topics
40 mins
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Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform, and how to configure security policies to...
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Module
Designing a mobile app experience
6 Topics
45 mins
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Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...
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Module
Designing UI for multiple devices
6 Topics
55 mins
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Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.
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Module
Inviting users to an application
3 Topics
20 mins
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Add users to an application and assign users to roles based on how they interact with a case.
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Module
Managing application access
3 Topics
30 mins
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Learn how you can configure role-based access control by using the Access Manager.
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Module
Security Checklist awareness
1 Topic
20 mins
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- What is the Security Checklist?
- How do I access the Security Checklist?
- How to use the Security Checklist?/What is the purpose?
- What happens if...
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Module
Tracking and auditing changes to data
2 Topics
20 mins
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
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Challenge
Auditing changes to the value of fields
2 Tasks
5 mins
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GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...
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Challenge
Creating users and roles
5 Tasks
10 mins
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
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Challenge
Designing a mobile app experience
5 Tasks
15 mins
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GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...