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  • Module

    Configuring security policies

    4 Topics

    40 mins

    Visible to all users
  • Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform, and how to configure security policies to...

  • Module

    Designing a mobile app experience

    6 Topics

    45 mins

    Visible to all users
  • Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...

  • Module

    Designing UI for multiple devices

    6 Topics

    55 mins

    Visible to all users
  • Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

  • Module

    Inviting users to an application

    3 Topics

    20 mins

    Visible to all users
  • Add users to an application and assign users to roles based on how they interact with a case.

  • Module

    Managing application access

    3 Topics

    30 mins

    Visible to all users
  • Learn how you can configure role-based access control by using the Access Manager.

  • Module

    Security Checklist awareness

    1 Topic

    20 mins

    Visible to all users
    • What is the Security Checklist?
    • How do I access the Security Checklist?
    • How to use the Security Checklist?/What is the purpose?
    • What happens if...
  • Module

    Tracking and auditing changes to data

    2 Topics

    20 mins

    Visible to all users
  • Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

  • Challenge

    Auditing changes to the value of fields

    2 Tasks

    5 mins

    Visible to all users
  • GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

  • Challenge

    Creating users and roles

    5 Tasks

    10 mins

    Visible to all users
  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

  • Challenge

    Designing a mobile app experience

    5 Tasks

    15 mins

    Visible to all users
  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

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