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Automating actions when a property value changes
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Challenge
Automating actions when a property value changes
2 Tasks
15 mins
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The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Circumstancing rules on a single variable
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Challenge
Circumstancing rules on a single variable
2 Tasks
30 mins
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TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing rules on multiple variables
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Challenge
Circumstancing rules on multiple variables
3 Tasks
30 mins
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As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Configuring cascading approvals with an authority matrix
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Challenge
Configuring cascading approvals with an authority matrix
2 Tasks
10 mins
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring case locking
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Challenge
Configuring case locking
1 Task
10 mins
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring flow action pre- and post-processing
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Challenge
Configuring flow action pre- and post-processing
2 Tasks
20 mins
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
Configuring new case creation
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Challenge
Configuring new case creation
2 Tasks
10 mins
Pega Platform 8.5 -
The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...
Configuring parallel processing
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Challenge
Configuring parallel processing
4 Tasks
20 mins
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
Configuring rule resolution
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Challenge
Configuring rule resolution
2 Tasks
25 mins
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Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that they create...
Configuring the view of a case
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Challenge
Configuring the view of a case
4 Tasks
45 mins
Pega Platform 8.5 -
Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly.
Using App...