Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...