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Enabling accessibility features in applications

Adding an external data source to a data type

Localizing application content

Case view configuration with Pega Cosmos design system

  • Module

    Case view configuration with Pega Cosmos design system

    4 Topics

    1 hr 5 mins

    Pega Platform 8.5 Visible to all users
  • In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Conduct usability testing

  • Module

    Conduct usability testing

    3 Topics

    20 mins

    Visible to all users
  • Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...

Configuring new case creation

  • Module

    Configuring new case creation

    2 Topics

    35 mins

    Pega Platform 8.5 Visible to all users
  • Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Creating and setting application variables

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Topic

    10 mins

    Visible to all users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Integration errors

Exchanging data with other applications

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