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U+ Bank identifies that many customer accounts are without associated email or Facebook contact information. To ensure their client database is up to...
In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...
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