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Continue learning about case management using Pega Platform™.
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
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