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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...
Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...
Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly.
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