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Enabling accessibility features in an application
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Challenge
Enabling accessibility features in an application
1 Task
10 mins
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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
Adding a duplicate case type search
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Challenge
Adding a duplicate case type search
3 Tasks
10 mins
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InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...
Adding dynamic functionality to a button
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Challenge
Adding dynamic functionality to a button
2 Tasks
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to views
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Challenge
Adding fields to views
3 Tasks
20 mins
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Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...
Adding optional actions to a workflow
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Challenge
Adding optional actions to a workflow
1 Task
5 mins
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InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Attaching PDF files to a case
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Challenge
Attaching PDF files to a case
2 Tasks
10 mins
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InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Displaying list data in views
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Challenge
Displaying list data in views
3 Tasks
10 mins
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The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...
Grouping fields in views
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Challenge
Grouping fields in views
3 Tasks
15 mins
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Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...
Customizing a view at run time
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Challenge
Customizing a view at run time
3 Tasks
5 mins
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GoGoRoad stakeholders want the Enter customer information view and Identify Location view to be streamlined to display the relevant information with...
Enforcing service-level agreements
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Challenge
Enforcing service-level agreements
1 Task
10 mins
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You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...