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Permitting access to Pega Robot Manager

  • Module

    Permitting access to Pega Robot Manager

    7 Topics

    45 mins

    Visible to: All users
  • Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Prioritizing robots for work adjustments

  • Module

    Prioritizing robots for work adjustments

    14 Topics

    1 hr 35 mins

    Pega Robot Manager 8.5.1 Visible to: All users
  • When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...

Project structure in Pega Robot Studio

  • Module

    Project structure in Pega Robot Studio

    7 Topics

    40 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...

UseKeys property

Reporting in Pega Robot Manager

  • Module

    Reporting in Pega Robot Manager

    6 Topics

    1 hr 20 mins

    Pega Robot Manager 8.5.1 Visible to: All users
  • The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

Reviewing log files

Robot Inspector and Debugging in Pega Robot Studio

  • Module

    Robot Inspector and Debugging in Pega Robot Studio

    7 Topics

    45 mins

    Robotic Process Automation Visible to: All users
  • Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...

Robotic automation and Pega integration

  • Module

    Robotic automation and Pega integration

    5 Topics

    30 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • While Pega platform provides an array of connectivity options with various applications at an enterprise, there are times where Pega does not or...

Robotic automations in Citrix

  • Module

    Robotic automations in Citrix

    4 Topics

    35 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...

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