With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...

GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...