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Identifying duplicate Cases

Sending emails during Case processing

Enhanced interrogation options

  • Module

    Enhanced interrogation options

    6 Topics

    45 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Error resolution and troubleshooting

  • Module

    Error resolution and troubleshooting

    4 Topics

    30 mins

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Escalating late work

Establishing the robotic infrastructure

  • Module

    Establishing the robotic infrastructure

    4 Topics

    35 mins

    Visible to: All users
  • A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Flow Action processing

Generating test coverage reports

  • Module

    Generating test coverage reports

    4 Topics

    25 mins

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Managing concurrent Case access

Skipping a Process or a Stage

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