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Email Bots for Pega Customer Service

Senior System Architect

Access control

Creating a case from email

Creating custom tabs

  • Module

    Creating custom tabs

    2 Topics

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Debugging system performance

Measuring system performance

Reviewing log files

Routing email based on content

Training the email bot

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