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Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
30 mins
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Design reports to analyze case data and provide insight into processes and workflows.
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
2 Topics
25 mins
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Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...
Localizing application content
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Module
Localizing application content
2 Topics
30 mins
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
Approving cases with an authority matrix
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Module
Approving cases with an authority matrix
2 Topics
25 mins
Pega Platform 8.2 -
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Case view configuration with Pega Cosmos design system
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Module
Case view configuration with Pega Cosmos design system
4 Topics
1 hr 5 mins
Pega Platform 8.5 -
In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...
Configuring cascading approvals with an authority matrix
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Module
Configuring cascading approvals with an authority matrix
2 Topics
20 mins
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Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
Configuring new case creation
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Module
Configuring new case creation
2 Topics
35 mins
Pega Platform 8.5 -
Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...
Decision tables and trees
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Module
Decision tables and trees
7 Topics
1 hr 40 mins
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Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Duplicate and temporary cases
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Module
Duplicate and temporary cases
4 Topics
30 mins
Pega Platform -
Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...