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Accessing PDF data with automations

  • Challenge

    Accessing PDF data with automations

    5 Tasks

    15 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

Updating assignment routing

Adding a duplicate Case search for BAs

  • Challenge

    Adding a duplicate Case search for BAs

    4 Tasks

    15 mins

    Pega Platform '23 Visible to: All users
  • In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...

Adding a duplicate Case Type search

Adding and configuring adapters

Adding framework components to a solution

Adding optional actions to a workflow

Adding optional actions to a workflow for BAs

  • Challenge

    Adding optional actions to a workflow for BAs

    2 Tasks

    10 mins

    Pega Platform '23 Visible to: All users
  • GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...

Attaching PDF files to a case

Advanced automation techniques and best practices

  • Challenge

    Advanced automation techniques and best practices

    5 Tasks

    35 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

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