Search
Looking for instructor-led training?
Data and Integration Intermediate
-
Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 40 mins
-
Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
7 Modules
5 Challenges
3 hrs 54 mins
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Adding an external data source to a data type
-
Module
Adding an external data source to a data type
2 Topics
30 mins
-
Configure data types based on external data models to simplify integration with external systems.
Creating a case from email
-
Module
Creating a case from email
2 Topics
20 mins
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating and setting application variables
-
Module
Creating and setting application variables
1 Topic
20 mins
-
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Exchanging data with other applications
-
Module
Exchanging data with other applications
1 Topic
15 mins
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
-
Module
Field values
1 Topic
15 mins
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integration errors
-
Module
Integration errors
3 Topics
30 mins
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
-
Module
Integration setting management
2 Topics
25 mins
-
When you use Application Settings for references to external systems, rather than fixed text values in rule forms, you have much greater flexibility...