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Data and Integration Intermediate

Email Bots for Pega Customer Service

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Modules

    5 Challenges

    3 hrs 54 mins

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Adding an external data source to a data type

Creating a case from email

Creating and setting application variables

  • Module

    Creating and setting application variables

    1 Topic

    20 mins

    Visible to all users
  • Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Exchanging data with other applications

Field values

Integration errors

Integration setting management

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