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Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Modules

    7 Challenges

    5 hrs 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

MLOps

  • Module

    MLOps

    2 Topics

    25 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Learn how to use Machine Learning Operations (MLOps) to replace the predictive model that drives a prediction with a new model. You can import a...

Next-Best-Action and customer interactions

  • Module

    Next-Best-Action and customer interactions

    2 Topics

    20 mins

    Visible to all users
  • Pega’s omni-channel artificial intelligence (AI) delivers the right action at every customer touch by crunching millions of data points in real-time.

    ...

Pega Process AI overview

  • Module

    Pega Process AI overview

    1 Topic

    15 mins

    Visible to all users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...

Predicting case completion

  • Module

    Predicting case completion

    1 Topic

    15 mins

    Visible to all users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

  • Module

    Predicting fraud

    1 Topic

    15 mins

    Visible to all users
  • Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

Creating a case completion prediction

  • Challenge

    Creating a case completion prediction

    3 Tasks

    15 mins

    Visible to all users
  • U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...

Creating a fraud prediction

  • Challenge

    Creating a fraud prediction

    3 Tasks

    15 mins

    Visible to all users
  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

Cloud Engineering & Administration

  • Instructor Led Training

    Cloud Engineering & Administration

    5 days

    Cloud Visible to all users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    ...

DevOps

  • Instructor Led Training

    DevOps

    2 days

    Pega Predictive Diagnostic Cloud Visible to all users
  • Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

    ...

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