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Looking for instructor-led training?
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
1 hr 30 mins
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...
Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
This module outlines the concepts, importance, and the implementation of DevOps practices.
1 hr 55 mins
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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