
Search
Looking for instructor-led training?
Adding and configuring adapters
-
Challenge
Adding and configuring adapters
2 Tasks
15 mins
-
With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
-
Challenge
Adding framework components to a solution
8 Tasks
45 mins
-
The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Refining an Agile Workbench backlog
-
Challenge
Refining an Agile Workbench backlog
5 Tasks
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
-
Challenge
Debugging application errors
4 Tasks
20 mins
-
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
Automating actions when a property value changes
-
Challenge
Automating actions when a property value changes
2 Tasks
15 mins
-
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Creating and managing teams of users
-
Challenge
Creating and managing teams of users
5 Tasks
15 mins
-
In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
Circumstancing rules on a single variable
-
Challenge
Circumstancing rules on a single variable
2 Tasks
30 mins
-
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing rules on multiple variables
-
Challenge
Circumstancing rules on multiple variables
3 Tasks
30 mins
-
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Designing a mobile app experience
-
Challenge
Designing a mobile app experience
4 Tasks
15 mins
-
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
Designing a mobile app UI
-
Challenge
Designing a mobile app UI
3 Tasks
15 mins
-
GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...