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Looking for instructor-led training?
Business Architect
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Mission
Business Architect
2 Missions
2 Modules
1 day 50 mins
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Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
7 Modules
7 Challenges
8 hrs 50 mins
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Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 40 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Modules
3 Challenges
2 hrs 15 mins
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Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
8 Modules
7 Challenges
5 hrs 40 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Pega Sales Automation Foundation
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Mission
Pega Sales Automation Foundation
6 Modules
5 Challenges
2 hrs 35 mins
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Sales Automation Low-Code Developer
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Mission
Sales Automation Low-Code Developer
13 Modules
15 Challenges
5 hrs 55 mins
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In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...