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Advanced background processing
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Module
Advanced background processing
5 Topics
44 mins
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The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes must be...
AI and robotic automation
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Module
AI and robotic automation
1 Topic
10 mins
Pega Platform 8.3.1 -
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...
App Studio and collaboration
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Module
App Studio and collaboration
4 Topics
1 hr 15 mins
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App Studio gives you the ability to collaborate with a business to quickly create new applications and, over time, build a library of assets that can...
Assessing and monitoring quality
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Module
Assessing and monitoring quality
7 Topics
52 mins
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Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...
Automating actions when a property value changes
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Module
Automating actions when a property value changes
1 Topic
15 mins
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Case structure design
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Module
Case structure design
5 Topics
1 hr 10 mins
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Case structure is one of the most important considerations when designing an application. The topics in this module cover identification of individual...
Claim navigation in Pega Smart Claims Engine
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Module
Claim navigation in Pega Smart Claims Engine
5 Topics
1 hr 20 mins
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Conduct usability testing
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Module
Conduct usability testing
3 Topics
20 mins
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Conducting load testing
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Module
Conducting load testing
3 Topics
23 mins
Pega Platform 8.3.1 -
Load testing is an important part of preparing any application for production deployment. It helps identify performance issues that may only become...
Configuring a CTI Link
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Module
Configuring a CTI Link
2 Topics
15 mins
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The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...