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Module

Architecture and design during the Prepare phase

7 Topics

1 hr 40 mins

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Module

Assessing and monitoring quality

5 Topics

32 mins

Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...

Module

Assigning work

5 Topics

39 mins

A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center or a refund...

Module

Attaching PDF files to a case

2 Topics

20 mins

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Module

Automating decisions with decision tables

3 Topics

30 mins

Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Module

Automating decisions with decision trees

3 Topics

25 mins

Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Module

Automating workflow decisions

2 Topics

20 mins

Automate decision-making to reduce processing time and ensure consistency between cases.

Module

Automation package Deployment

7 Topics

44 mins

Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...

Module

Automation techniques

4 Topics

29 mins

While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...

Module

Avoiding overexposure of actions

2 Topics

20 mins

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

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