Looking for instructor-led training?
Familiarize yourself with the tools and processes used to manage business changes in Pega’s 1:1 Customer Engagement solution. Learn about Pega 1:1...
Next-Best-Action Designer guides you through the creation of a Next-Best-Action strategy for your business. Learn about several use cases where hand...
Enhance your existing data by calculating field values automatically to simplify processes and provide additional business insight. Automatic...
Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...
1 hr 35 mins
Learn about Pega’s Case Management capability
1 hr 10 mins
The case structure is one of the most important considerations when designing an application. The topics in this module cover identifying the...
In this module, you learn what Reference Architectures are and their place in the sales and delivery cycle. Using the Reference Architectures in Pega...
In this module, you learn about the concept of the CDH Microjourney Workshop, its position in the sales cycle, and how to perform the workshop.
In this module, you learn about the concept of the Solution Alignment Workshop, its position in the sales cycle, and how to perform the workshop.
Master the basics of channels and queues. First, learn how to add channels to your team. Then, find out how queues work and how to create them...
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