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Module
Creating your Pega Sales Automation application
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3 Topics
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20 mins
The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...
Module
Creation and maintenance of rules
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12 Topics
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1 hr 25 mins
Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...
Module
Customizing a dashboard
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3 Topics
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25 mins
Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.
Module
Customizing portal content
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6 Topics
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45 mins
Tailor the user experience based on channel and role.
Module
Customizing the appearance of a form
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7 Topics
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55 mins
Organize information for end-users for easy and efficient navigation through forms.
Module
Customizing the customer service user interface
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2 Topics
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15 mins
Learn how to configure various aspects of the Pega Customer Service™ user interface. Customize the layout for a service case, add a field to display...
Module
Customizing the sales process
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1 Topic
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10 mins
The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
Module
Data and Integration
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6 Topics
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1 hr 10 mins
Learn about Pega’s Data and Integration capability
Module
Database updates
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2 Topics
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45 mins
Learn how to read from and write to databases in Pega Platform™ applications.
Module
DB connection issues: PDC use case (PEGA0026, OPS0020, OPS000)
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10 Topics
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47 mins
This course is for internal Pega employees, such as GCS and SRT Engineers, to learn more about the Predictive Diagnostic Cloud (PDC) tool suite.
Fo...