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Module

Creating your Pega Sales Automation application

  • 3 Topics

  • 20 mins

The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...

Module

Creation and maintenance of rules

  • 12 Topics

  • 1 hr 25 mins

Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...

Module

Customizing a dashboard

  • 3 Topics

  • 25 mins

Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Module

Customizing portal content

  • 6 Topics

  • 45 mins

Tailor the user experience based on channel and role.

Module

Customizing the appearance of a form

  • 7 Topics

  • 55 mins

Organize information for end-users for easy and efficient navigation through forms.

Module

Customizing the customer service user interface

  • 2 Topics

  • 15 mins

Learn how to configure various aspects of the Pega Customer Service™ user interface. Customize the layout for a service case, add a field to display...

Module

Customizing the sales process

  • 1 Topic

  • 10 mins

The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...

Module

Data and Integration

  • 6 Topics

  • 1 hr 10 mins

Learn about Pega’s Data and Integration capability

Module

Database updates

  • 2 Topics

  • 45 mins

Learn how to read from and write to databases in Pega Platform™ applications.

Module

DB connection issues: PDC use case (PEGA0026, OPS0020, OPS000)

  • 10 Topics

  • 47 mins

This course is for internal Pega employees, such as GCS and SRT Engineers, to learn more about the Predictive Diagnostic Cloud (PDC) tool suite.

Fo...

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