Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...

Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...

A Next-Best-Action is selected by the brain after it considers customer engagement policies, business objectives and recommendations from the AI. An...

In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...

Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to...

Learn about the Pega Express™ delivery methodology. Based on Pega’s decades of low-code software development experience, Pega Express brings to life a...