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Module

Debugging

  • 4 Topics

  • 27 mins

Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...

Module

Debugging and performance

  • 11 Topics

  • 3 hrs

Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

Module

Debugging application errors

  • 5 Topics

  • 50 mins

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Module

Decision tables and trees

  • 7 Topics

  • 1 hr 40 mins

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Module

Defining a customer Microjourney

  • 8 Topics

  • 1 hr 5 mins

Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...

Module

Defining an action for outbound

  • 2 Topics

  • 30 mins

A Next-Best-Action is selected by the brain after it considers customer engagement policies, business objectives and recommendations from the AI. An...

Module

Defining and managing customer actions

  • 4 Topics

  • 35 mins

In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...

Module

Defining customer engagement policies

  • 2 Topics

  • 25 mins

Engagement policies are the set of conditions such as eligibility, applicability, and suitability that qualify an offer or a group of offers for a...

Module

Defining the starting population

  • 2 Topics

  • 25 mins

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to...

Module

Deliver simply with Pega

  • 7 Topics

  • 1 hr 57 mins

Learn about the Pega Express delivery methodology. Based on Pega’s decades of low-code software development experience, Pega Express brings to life a...

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