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Financial Services

Course

CSA Innovation Series

This unique offering gets you from zero knowledge to a Pega System Architect within one month. The CSA Innovation Series brings individuals together for instructor-led training with an extended, collaborative...

Course

CSSA Innovation Series

The CSSA Innovation Series brings individuals together for instructor-led training with an extended, collaborative hands-on experience to enable CSAs get their CSSA 7.2 Certification

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DCO Project Workshop

In this course, we demonstrate how to use Pega’s DCO to maximize the return on business application development. After a brief introduction to the basics of DCO, participants learn to...

Course

CLSA Readiness Exam Preparation Clinic

Our Certification Test Preparation Clinics allow students to refresh their knowledge, review the exam blueprint and sample questions, and ask questions to a Certified Pega instructor online.

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CLSA Architecture Exam Preparation Clinic

Our Certification Test Preparation Clinics allow students to refresh their knowledge, review the exam blueprint and sample questions, and ask questions to a Certified Pega instructor online.

Course

CLSA Application Build Preparation Clinic

Our Certification Test Preparation Clinics allow students to refresh their knowledge, review the exam blueprint and sample questions, and ask questions to a Certified Pega instructor online.

Course

CPM: Channel Services Integration

This course is an intermediate level course designed to teach Customer Process Manager (CPM) architects to integrate CPM with contact center service channels. The course shows students how to configure...

Course

CPM: Fundamentals

This course is a must for any system architect who will be designing and implementing Customer Process Manager (CPM) for their multi-channel contact center. Learn key features and how best...

Course

CPM: Advanced

This course is for system architects who want to deepen their knowledge and skills to design and build customer service applications using Pega Customer Process Manager (CPM) framework. It covers...

Course

Implementing Pega Customer Service Financial Service

System Architects learn how to configure Service Cases for Retail Banking, Commercial Banking Wealth Management, and Collections. They also learn about the Financial Services Industry Framework (FSIF) and how to...