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Course

CPM: Fundamentals

This course is a must for any system architect who will be designing and implementing Customer Process Manager (CPM) for their multi-channel contact center. Learn key features and how best...

Course

Introduction to Pega Underwriting for Insurance - Commercial

This course reviews the business value and implementation basics for Pega Underwriting for Insurance with a focus on Commercial Lines.

Course

Getting Started with Pega

This course provides students with an overview of Pega 7 and how business users can use Pega 7’s Build for Change technology to automate business processes and enable a more...